03

Hardware solutions

Despite the apparent simplicity of the queue management system, there are quite a few options for its component composition. This is due to the variety of tasks facing the system, the specifics of the customer's business processes, the format of the service offices (mini or standard), and the presence of a branch network. Let's take a closer look!
03

Hardware solutions

Despite the apparent simplicity of the queue management system, there are quite a few options for its component composition. This is due to the variety of tasks facing the system, the specifics of the customer's business processes, the format of the service offices (mini or standard), and the presence of a branch network. Let's take a closer look!
03 .1

SERVICE REGISTRAR "REGISTRATOR-M-Q2"

PURPOSE

It is used to display the service tree and conduct interactive dialogue with visitors, registering them in one or more queues and issuing tickets. The REGISTRATOR-M Q2 service registrar acts as an SUO server and is designed to manage the software and hardware complex, ensuring the exchange of information between system components.

The QSOLT Q2 MINI device registry performs the role of the POS server and serves as the primary tool for managing the software-hardware system components.

characteristics

Touchscreen, liquid crystal, color (displays 16.7 million colors), size 19 inches, horizontal orientation, pixel resolution 1280*1024 pixels, aspect ratio 5:4; built-in uninterruptible power supply; thermal printer; thermal tape 80x80x26 mm – 80x120x26 mm; control PC (nettop) Qsolt Intel Celeron 2.0 GHz, RAM 4 Gb DDR3 1600MHz, 64GB SSD, Intel HD Graphics, operating system – Windows 10; 4xRS232, 2xLAN, HDMI, VGA, USB 3.0; recorder dimensions (with floor mount) WxDxH, mm: 498x405x1430 mm; power supply 220 V/50 Hz; body color – white, body material – metal; key access; operating mode – 24/7.

INSTALLATION OPTIONS
FLOOR
TABLE

Optional expansions

  • Barcode and/or QR code scanner
  • Cart reader
  • Web camera
  • Contactless reader
  • Fingerprint scanner
  • Example

    QSOLT Q2
    QSOLT IQ
    QSOLT INFOSPOT
    03 .2

    QSOLT Q2 MINI 10 SERVICE REGISTRAR

    PURPOSE

    Registers visitors in one or more queues with ticket issuance and supports the selection of services for subsequent routing of an unlimited number of users.

    Requires a separate SUO server.

    characteristics

    Touchscreen, liquid crystal, color (displays 16.7 million colors), size 19 inches, horizontal orientation, pixel resolution 1280*1024 pixels, aspect ratio 5:4; built-in uninterruptible power supply; thermal printer; thermal tape 80x80x26 mm – 80x120x26 mm; control PC (nettop) Qsolt: Intel Celeron 2.0 GHz, RAM 4 Gb DDR3 1600MHz, 32GB SSD, Intel HD Graphics, operating system – Windows 10; 4xRS232, 2xLAN, HDMI, VGA, USB 3.0; recorder dimensions (with floor mount) WxDxH, mm: 498x405x1430 mm; power supply 220 V/50 Hz; body color – white, body material – metal; key access; operating mode – 24/7.

    INSTALLATION OPTIONS
    FLOOR-MOUNTED ON A STAND
    TABLE
    WALL
    APPLICABLE
    Qsolt Q2 MINI
    Qsolt IQ
    03 .3

    CENTRAL INFORMATION BOARD. LCD TYPE

    PURPOSE

    The central display allows you to: inform customers about the status and movement of the current queue, notify customers of important information, broadcast slideshows, audio, video, photo, advertising materials, or TV channels in high resolution, weather widgets, traffic jams, news blocks, currency rates, and scrolling text.

    characteristics

    Liquid crystal display: diagonal from 43 inches (16:9 format), screen resolution 1920x1080 pixels, Full HD, viewing angle of at least 170 degrees vertically and horizontally, brightness of 300 cd/m2, contrast ratio of 1000:1, black casing, 2 HDMI ports. Body color – black/white, body finish – plastic; operating mode – 10/6 or 24/7 (depending on model).

    example

    Qsolt Q2
    Qsolt Q2 MINI
    Qsolt IQ
    Qsolt INFOSPOT
    SMART PANEL
    03 .4

    CENTRAL (GRAPHICAL) DISPLAY CONTROL UNIT OPTION: NETTOP

    PURPOSE

    Designed to display visual information on a central information board of any size and to provide audio support for the queue management system.

    It can act as an SUO server and is designed to manage the software and hardware complex, ensuring information exchange between system components.

    CHARACTERISTICS

    Intel Celeron 2.0 GHz; RAM 4 GB DDR3 1600 MHz; 32 GB SSD; Intel HD Graphics; operating system – Windows 10; 4xRS232, 2xLAN, HDMI, VGA, USB 3.0; case color – black, case finish – metal (aircraft aluminum); dimensions WxDxH, mm – 135x128x45 mm; industrial solution; operating mode – 24/7.

    APPLICABLE
    Qsolt Q2
    Qsolt Q2 MINI
    Qsolt IQ
    Qsolt INFOSPOT
    SMART PANEL
    03 .5

    CENTRAL (GRAPHICAL) DISPLAY CONTROL UNIT OPTION: ANDROID

    PURPOSE

    Designed to display visual information on a central information board of any size and to provide audio support for the queue management system.

    CHARACTERISTICS

    AML S905X Quad-Core ARM Cortex-A53 до 2ГГц; ОЗУ 2 ГБ DDR3; 16GB SSD; Penta-Core ARM Mali-450; 4K; Android 6; 2хUSB2.0, SD/SDHC/MMC, HDMI, LAN, WiFi.

    APPLICABLE
    Qsolt Q2
    Qsolt Q2 MINI
    Qsolt IQ
    Qsolt INFOSPOT
    SMART PANEL
    03 .6

    CENTRAL PANEL MOUNTING

    PURPOSE

    Designed for mounting a graphic central display board.

    Characteristics

    Mounting options: wall-mounted, ceiling-mounted, swivel, paired; VESA type.

    APPLICABLE
    Qsolt Q2
    Qsolt Q2 MINI
    Qsolt IQ
    Qsolt INFOSPOT
    SMART PANEL
    03 .7

    Qsolt TO-RGB POE OPERATOR PANEL

    PURPOSE

    The operator display is installed in the customer service area at each operator's workstation and is used to display the number of the customer being called for service in the current window (to the operator), as well as the service window number.

    Characteristics

    Display type: LED, RGB color, with the ability to simultaneously display information in two-color mode; matrix size: 32x64 dots; interface: 100M PoEat; power consumption: no more than 25 W; supply voltage: 36-57V IEE802.3at; dimensions WxDxH, mm – 333x174x38 mm; mounting – wall-mounted (mounting hardware included), ceiling-mounted, and tabletop-mounted (requires specialized mounting hardware); operating mode – 24/7.

    APPLICABLE
    Qsolt Q2
    Qsolt Q2 MINI
    Qsolt IQ
    03 .8

    SUO Qsolt RGB POE SWITCH

    Purpose

    Used to connect components of the Qsolt Q2 TO-RGB POE operator panel and the SUO server.

    Characteristics

    Type - unmanaged switch, 8 ports / 24 ports 10/100Base-TX with PoE 802.3af/802.3at support (30 W), PoE budget 140 W.

    sample

    Qsolt Q2
    Qsolt Q2 MINI
    Qsolt IQ
    03 .9

    SUO Qsolt 16-port concentrator

    Purpose

    Used for switching between components of the control system.

    characteristics

    Type - unmanaged switch, 10 ports 10/100Base-TX.

    sample

    Qsolt Q2
    Qsolt Q2 MINI
    Qsolt IQ
    Qsolt INFOSPOT
    03 .10

    AUDIO ANNOUNCEMENT SUO Qsolt

    Purpose

    Designed to organize audio accompaniment for work and output audio accompaniment for SUO events: gong, voice, gong/voice, custom sound file in rooms larger than 80 square meters.

    Composition
    • Audio amplifier;
    • Audio column – no more than 2 pcs.
    • characteristics

      Display type: LED, RGB color, with the ability to simultaneously display information in two-color mode; matrix size: 32x64 dots; interface: 100M PoEat; power consumption: no more than 25 W; supply voltage: 36-57V IEE802.3at; dimensions WxDxH, mm – 333x174x38 mm; mounting – wall-mounted (mounting hardware included), ceiling-mounted, and tabletop-mounted (requires specialized mounting hardware); operating mode – 24/7.

      applicable
      Qsolt Q2
      Qsolt Q2 MINI
      Qsolt IQ
      Qsolt INFOSPOT
      03 .11

      SOKOK SUO Qsolt (WIRED)

      Purpose

      Customer service quality assessment system based on two-button wired remote controls.

      characteristics

      SOKOK hub - RS 485, 12 ports.

      SOKOK remote control – 2 buttons.

      sample

      Qsolt Q2
      Qsolt Q2 MINI
      Qsolt IQ
      Qsolt INFOSPOT
      SMART PANEL
      03 .12

      SOKOK QIS SUO Qsolt (WIRELESS)

      Purpose

      Customer service quality assessment system based on two-button wireless remote controls.

      characteristics

      QIS hub – LDP433.

      QIS radio buttons – 2-, 3- and 5-button variants available.

      sample

      Qsolt Q2
      Qsolt Q2 MINI
      Qsolt IQ
      Qsolt INFOSPOT
      SMART PANEL
      03 .13

      SOKOK/AsQ CONTROL PANEL (TABLET)

      Purpose

      A solution based on a tablet running Android OS and AsQ software can be used to conduct random surveys or obtain visitor service quality assessments.

      characteristics

      Screen: 7“, 10.1”, 1920x1200; Built-in memory: 32 GB; microSDXC slot; OS: Android 9.0; RAM: 2 GB; Processor: 8-core Samsung; Wireless interfaces: Wi-Fi, Bluetooth; Dimensions: 149.4x245.2x7.5 mm, weight: 480 g; Battery: 6,150 mAh.

      sample

      Qsolt Q2
      Qsolt Q2 MINI
      Qsolt IQ
      03 .14

      HARDWARE CONTROL PANEL (wired)

      Purpose

      The hardware operator console is designed to enable employees to work without using a personal computer or connecting a PC to the PAC SUO network.

      characteristics

      Full-color TFT display with a diagonal of 2.8", numeric keypad with 10 keys, general keyboard with 18 keys, connection interface – RJ11/RJ45, power supply 24 volts, power consumption 2W.

      example

      Qsolt Q2
      Qsolt Q2 MINI
      Qsolt IQ
      03 .15

      HARDWARE CONTROL PANEL (wireless)

      Purpose

      An Android tablet PC can be used as a wireless hardware operator console for the PAC SUO. This solution allows you to enjoy all the advantages of a hardware operator console while also being able to use the full functionality of the software operator console.

      characteristics

      Screen: 7“, 10.1”, 1920x1200; Built-in memory: 32 GB, microSDXC slot; OS: Android 9.0; RAM: 2 GB; Processor: 8-core Samsung; Wireless interfaces: Wi-Fi, Bluetooth; Dimensions: 149.4x245.2x7.5 mm, weight: 480 g; Battery: 6,150 mAh.

      example

      Qsolt Q2
      Qsolt Q2 MINI
      Qsolt IQ